Satisfaction Guarantee

infoplus satisfaction guarantee for customized name badges

We don't just want to satisfy our customers, we want to give them the best possible products!

Layout and design phase

Prior to the launch of production you generally receive professional layouts (if required, with design alternatives according to your specifications) for selection or production approval - on request, this is also possible with various product options in the offer phase!

We want you to be fully satisfied with your new name badges, please state your wishes to allow our graphic designers to incorporate them in the suggested layouts.

Benefit from our modern technology for alternative design options - we can implement this for you without a surcharge during one layout phase.

We will only start production when you are 100% satisfied.

Kindly note that in the offer phase we will initially charge for possible additional layout wishes and generally cannot carry out authors' corrections (starting from the 3rd change) free of charge.

Original samples

From an order value of 1000 EUR we automatically provide you with an original sample - on request, this is already possible from an ordered quantity of 10 or in the offer phase! Please inquire about the conditions.

We would like to convince you of the fascination of our products with an individual original sample, which allows you, e.g. in the order phase, to present your new name badge in-house and to order it based on a visual inspection.

For this purpose, please provide us with the data (logo file, e.g. as JPG, TIF, PNG or vectorized data e.g. as EPS, ai-Adobe Illustrator, for screen printing additionally with color information in RAL, Pantone or HKS).

Kindly note that in the offer phase we may have to at first partially charge the initial costs for the sample production - please inquire about the costs.